South Australia’s Riverland communities are experiencing flooding as a result of a rising Murray River.
Forecasts predict flood waters to peak in late December, inundating thousands of properties. Much of the Riverland region, however, is safe and remains open to tourists.
Here’s how you can prepare and stay up-to-date with changing conditions if you live in, or are visiting, the Riverland.
|How to prepare for a flood – SA State Emergency Services|
|Current Incidents and Warnings – SA State Emergency Services|
|South Australia’s Bureau of Metrology Warnings|
|Metropolitan emergency road closures – Traffic SA|
|Outback emergency road closures – DIT|
|SA Government flood emergency and safety advice|
|Holidaying in the Riverland: Visit Riverland | Murray River, Lakes and Coorong Tourism|
We encourage you to do what you can to protect your property, such as moving furniture and floor coverings where possible, and removing all valuables and vehicles.
But please remember that above all, your personal safety and that of your loved ones and pets is the most important thing right now.
We recommend that you follow the advice of South Australia’s SES and regularly check for latest updates.
RAA Home and Contents Insurance includes flood cover, but we recommend members contact us if they have any questions as limitations, exclusions and waiting periods apply.
For more information about what’s covered, have a read through your Product Disclosure Statement.
If you have any questions about your insurance cover, give us a call on 8202 4600 or drop into your local RAA Shop.
If you need to make a claim, we want to make the experience as easy as possible for you. We’ve recently bolstered our team so we can help you quicker, but would also appreciate your patience as we work through your claim.
Claims can be lodged online 24/7 however, if you’d rather speak to someone, give our claims team a call on 8202 4575 or visit your local RAA Shop.
To make things quicker and easier, please be sure you have your member or policy number handy when lodging your claim.
Flood waters can move fast, so never try to drive over roads that have water over them.
More than half of flood-related deaths are a result of driving through floodwater. Even if it looks calm, no-one can predict what floodwater will do or what’s happened to the road underneath. Any amount of swift flowing water can sweep away your car, no matter what you drive. It’s simply not worth the risk.
Here’s our advice for staying safe around flooded roads:
Our Patrols are still available 24/7 throughout the Riverland area. You can book one our patrols as per usual through the MyRAA app or by calling 13 11 11.
However due to road closures, it may take a little longer to reach you, but our Patrols will be there as soon as possible.
The road closures and limited ferry services may also lead to our Patrols needing to travel further than usual due to detours. If you hold Standard Roadside assistance, our Patrols are able to travel to your vehicle and provide towing services up to 40km from the designated RAA Country Service Depot.
Some additional fees may apply beyond these limits for attendance and towing. If you live or are travelling to an affected area, we recommend you check your level of roadside to ensure you are appropriately covered for your needs by visiting our website or calling 8202 4600.
Much of the Murray River regions, Riverland and Murray River Lakes & Coorong is still open and accessible.
Events are also still going ahead, attractions and shops are open and the majority of accommodation options are safe and available. More information is available at Visit Riverland and the Murray River, Lakes and Coorong Tourism Alliance.
Planning your journey
Although the ferries are currently out of action, visitors can still experience much of the regions in a safe way. You may just need to do a little more planning ahead to check if there are any road closures on your route before heading off.
It may also be worth calling any places you have booked or the local tourist information centre before you set off to make sure your trip won’t be affected. Contact details are below.
Here are some tips on how you can enjoy the region, and stay safe while doing so:
|Renmark Paringa Visitor Information Centre||84 Murray Avenue, Renmark SA 5341 | Ph: 1300 661 704|
|Berri Visitor Information Centre||Riverview Drive, Berri SA 5343 | Ph: (08) 8582 5511|
|Barmera Visitor Information Centre||Barwell Avenue, Barmera SA 5345 | Ph: (08) 8588 2289|
|Loxton Library & Visitor Information Centre||East Terrace, Loxton SA 5333 | Ph: (08) 8584 8071|
|Waikerie Library & Visitor Information Centre||Waikerie Civic Centre, Strangman Road, Waikerie SA 5330 | Ph: (08) 8541 0708|
|Morgan Visitor Information Office/Craft Shop||Riverfront Precinct, Morgan SA 5320 | Ph: (08) 8540 2643|
|Mannum Visitor Information Centre||Mannum Green Shopping Centre, Shop 4, 67 Adelaide Road Mannum 5238 (temporary location) SA 5238 | Ph: (08) 8569 1303|
|Murray Bridge Visitor Information Centre||3 South Terrace, Murray Bridge SA 5253 | Ph: (08) 8539 1143|
|Tailem Bend Visitor Information||87-79 Railway Terrace, Tailem Bend SA | Ph: (08) 8572 3537|
|Goolwa Visitor Information Centre||Cnr Cadell St & Cutting Road, Goolwa SA 5214 | Ph: 1300 466 592|
|Meningie Tourist Information Centre||14 Princes Highway, Meningie SA 5264 | Ph: (08) 8575 1770|
Banner image: Connie Little